The agreement, in plain words.

Updated November 11, 2026

These terms are an agreement between your church and Mole Hill Marketing, the business that makes and sells Hillfold (“Hillfold”, “we”). By paying for a plan or using Hillfold, the person signing up agrees on the church’s behalf and confirms they may do so.

1. What Hillfold is

Hillfold gives your church a public website and a members’ app under your church’s own name: a member directory, calendar, sermons, prayer requests, bulletins, serving schedules, announcements, email to members and online giving. Each church has its own copy of the website and its own database. We add features over time, and we tell you before we remove one your church uses.

2. Your church’s accounts

• Your church chooses who becomes a member of its app and approves each one. Staff roles (Secretary, Leadership, Webmaster, Sound Team, Treasurer, or your church’s names for them) decide who can see and change what.
• Keep sign-in codes private. Tell us right away if you think someone has signed in who shouldn’t have.
• Your church is responsible for what its staff and members do in its app, and for having the right to share the information it puts there.

3. Your plan and bills

• The free part: the demo, and a preview of your church’s own site built from the sign-up form, cost nothing. Your church pays when it chooses a plan to go live.
• The price depends on the number of households in your directory: Small (up to 80), Medium (81–200), Large (201–500), or a price we agree for more than 500. Prices are on the Pricing page, in US dollars.
• Bills are paid in advance through Stripe, monthly or yearly, by card or bank. A yearly plan costs ten months. Plans renew until your church cancels.
• Launch, done for you (we move your site, load your directory, set up giving and invite your members) is a one-time charge for monthly plans and is included with a yearly plan. A church may also set itself up at no charge.
• Founding Churches keep the yearly price they joined at for as long as their plan stays active, with the extras stated when they joined.
• Changing size: if your directory grows into a larger size, we may move your church to that size from its next bill, after telling you. A size change never charges part of a month.
• Price changes: we may change prices with at least 30 days’ notice by email. A change never applies to time your church has already paid for.
• Referrals: free months earned by referring a church come off a future bill. They can’t be exchanged for money.
• Refunds and cancelling are explained in the Refund and Cancellation Policy, which is part of these terms.

4. Online giving

• Giving goes through Stripe. Your church opens its own Stripe account and is the one receiving every gift; the money goes to your church’s bank account, not to Hillfold.
• Your church agrees to Stripe’s terms for its account and is responsible for receipts, giving statements, refunds to givers, and any tax rules that apply to it.
• Stripe’s processing fees apply to each gift. Hillfold adds a platform fee of 0.5% of each gift, taken when the gift is made. There is no monthly charge for giving.

5. Your content and your members’ information

• Everything your church puts into Hillfold (pages, photos, sermons, bulletins, the directory, prayer requests, giving records) belongs to your church.
• Your church gives us permission to store, copy and show it only as needed to run Hillfold for your church, including backups.
• We never sell it, and we don’t use it for advertising. How we handle it is in the Privacy Policy.
• Hillfold’s own software, design and wording belong to Mole Hill Marketing. Each church’s site carries a small “Built with Hillfold” credit, which a church may ask us to remove.

6. Acceptable use

Don’t use Hillfold to break the law, to send spam, to email or contact people who haven’t agreed to it, to collect information about people without their permission, to upload harmful files, or to try to get into another church’s information. We may pause an account that does, and we will tell you why.

7. Keeping it running

We work to keep Hillfold available and backed up, and we fix problems as quickly as we can. We can’t promise it will never be interrupted. We rely on other companies to run it (listed in the Privacy Policy). Planned maintenance is done at quiet times where we can.

8. Signing in to help

So we can help when your church asks, Hillfold support has its own sign-in to your church’s app, with the office’s tools but never the treasurer’s giving records. Your church can turn this off in Church settings, and every support sign-in shows in your church’s activity log.

9. Ending your plan

• Your church may cancel at any time. The Refund and Cancellation Policy says what happens to its payments.
• Before or after cancelling, your church can ask for a copy of its information (directory, calendar, sermon list, giving records) in common file formats.
• After a plan ends, the website and app go offline. We keep your church’s information for 30 days in case you come back, then delete it, except what the law requires us to keep (for example billing records).
• We may end service for a serious or repeated breach of these terms, after notice and a chance to fix it where that is reasonable.

10. Responsibility

Hillfold is provided as it is. To the extent the law allows, we are not responsible for indirect losses, and our total responsibility for any claim is limited to what your church paid us in the 12 months before the claim. Nothing here takes away rights the law says can’t be given up.

11. Changes to these terms

We may update these terms. We’ll email your church at least 30 days before a change that matters. Using Hillfold after the change means your church accepts it.

12. Law and contact

These terms are governed by the laws of the state where Mole Hill Marketing is based, in the United States. Questions: [email protected].